Tesla recalls 11,000 Model Xs over safety issue with second-row seats

Tesla recalls 11,000 Model Xs over safety issue with second-row seats

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A look inside Tesla's Model X.A look inside Tesla's Model X.

Image: Noam Galai/Getty Images for Nantucket Film Festival)

Tesla instituted another Model X recall Thursday, this time for a safety issue with its second-row seats, which could move forward during a crash. 

The voluntary recall covers some 11,000 cars built between Oct. 28, 2016 and Aug. 16, 2017, a Tesla spokesperson said.

During testing, Tesla found that cables in the seats might not be in the right place, so the back left-side seats could move forward during a crash.

No incidents have been reported by customers, but the company is offering free repairs either through its mobile service or at a service center. The company's mobile service means a service van comes to you.

Between the fourth quarter of 2016 and the third quarter of 2017, which roughly overlaps the recall period, Tesla produced 42,915 Model Xs. 

Here's the email going out to affected Tesla customers today about the recall. It says, "There is no issue with continuing to drive your Model X," but advises avoiding putting two adults in the second row center and left seats at the same time. 

Subject: Safety Notice

We are emailing to inform you of a proactive action Tesla is taking to ensure your safety as a Model X owner. During recent internal testing, Tesla determined that a small number of cables in the second row fold-flat seats in some 2016 and 2017 Model X vehicles may need to be adjusted. Although Tesla has not received reports of any issues or accidents relating to this condition, we will be inspecting the affected customers’ cars so that we can confirm whether any adjustment is needed. We are doing this out of an abundance of caution, because even though we have never seen it happen, if the cable is not properly adjusted, the seat back on the left side of the second row seats could move forward during a crash.

Our records show that you own a Model X affected by this voluntary recall. There are no parts required for this inspection, and the adjustment will take only about 10 minutes to complete. We can address 100% of these repairs via mobile service, and you will have the choice to do that or to bring in your car to a Service Center. We will be contacting you soon to schedule this according to your preference.

Until then, there is no issue with continuing to drive your Model X. We just ask that you temporarily avoid having two adults sit in the second row left and center seating positions at the same time. (Even with this issue, the seat is strong enough for a single adult or two children.) You may also continue to use child seats using the LATCH anchors, as these anchors are attached to the seat base and not the seat back. Note that this issue only affects Model X with fold-flat second row seats built between October 28, 2016 and August 16, 2017 and does not affect any vehicles with monopost seats.

Thank you for being a Tesla customer and we apologize for this inconvenience. Model X has received the highest rating in every category and subcategory in independent crash tests conducted by the National Highway Traffic Safety Administration, and we are committed to ensuring that Model X remains the safest SUV in the world.  

This isn't the first Model X recall — last year third-row seats had a crash safety issue and earlier this year faulty parking brakes prompted another recall.

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